Shipping policy

All orders are shipped from Australia with Australia Post.

Processing time

Orders are processed and dispatched within 1-3 business days (Monday to Friday, excluding public holidays). You'll receive a confirmation email with tracking as soon as your order ships.

Delivery within Australia

Shipping costs are calculated at checkout based on your delivery address. Typical delivery times with Australia Post:

  • Standard: 2-8 business days after dispatch, depending on your location
  • Express: 1-4 business days after dispatch

Delivery to regional and remote areas can take a little longer.

Tracking

Every order includes Australia Post tracking. If your tracking hasn't updated for several days or your parcel seems lost, contact us at support@dontrush.com.au and we'll chase it up for you.

International orders

We currently ship within Australia only. Join our newsletter to be the first to know when we open international shipping.

Questions

Anything else? Email us at support@dontrush.com.au - we're happy to help.